Human Resources (HR) jobs in non-governmental organizations (NGOs) require a combination of an HR-related degree, practical experience, strong interpersonal and communication skills, and knowledge of labor laws. Key requirements include proficiency in HR software and common computer programs, an ability to handle sensitive information with confidentiality, and experience in core HR functions like recruitment, training, and employee relations.
Education and experience
Education: A bachelor’s degree in Human Resources, Business Administration, or a related field is often required, with some management roles preferring a master’s degree.
Experience: A minimum of 2-5 years of HR experience is typically expected, preferably within a nonprofit or NGO setting.
Specialized knowledge: Understanding of labor laws, HR best practices, and experience with HR information systems (HRIS) are highly valuable.
Essential skills
Communication: Strong written and verbal communication skills are critical for interacting with staff, management, and external stakeholders.
Interpersonal skills: The ability to build relationships, empathize with others, and manage diverse personalities is crucial.
Problem-solving: Strong analytical and problem-solving skills are needed to address workplace issues and improve processes.
Organizational skills: Excellent organizational skills are essential for managing multiple tasks, records, and projects simultaneously.
Confidentiality: The ability to handle sensitive employee information with discretion is paramount.
Adaptability: The capacity to adapt to changing situations and navigate complex environments is a key trait.
Technical skills
HR software: Proficiency in HR management software (HRIS) is a significant plus.
Microsoft Office Suite: A high level of computer literacy, especially with programs like Microsoft Word, Excel, and Outlook, is generally required.
Specific to NGO roles
Nonprofit experience: Experience working within a nonprofit or NGO is often preferred, as it can provide a better understanding of the specific environment and challenges.
Mission alignment: Many NGO roles require an understanding of and commitment to the organization’s mission, especially in areas like child safeguarding or equal opportunity policies.
Cultural awareness: Sensitivity to cultural differences and the ability to work in a multicultural environment are important for organizations with international staff.